Return & Refund Policy

Can I return my package?

Yes, of course!

For the return to be accepted:

• The package must be sent back within 14 days after receipt.
• The product must be intact, undamaged, and in its original packaging.

How do I make a return?

Simply contact our customer service via the contact form or by email at contact@aurealamp.com
We will provide you with the return address for your package.

When will I be refunded?

The refund is processed within 10 days after receipt and verification of the package in our warehouses.

You may also choose to receive a store credit to use on our shop.